Posts Tagged ‘quietness of hospital environment’

Noise in Hospitals Influences Patient Satisfaction Scores

Thursday, October 20th, 2011

Various studies indicate that background noise in hospitals often interferes with recovery, makes hospitals an unhealthy and stressful work environment, and even contributes to medical errors. Institutions, therefore, are looking at new ways to minimize extraneous sound caused by alarms, monitors and machines.

Some hospitals are taking steps to reduce excess sounds, including:

  • Replacing squeaky wheels.
  • Installing noise-absorbing ceiling tiles.
  • Flattening patient room thresholds.
  • Transmitting white background noise through speakers.

Besides improved care and a stress-free environment for patients and workers, hospitals should be working to reduce noise because “Quietness of the Hospital Environment” is part of the HCAHPS patient satisfaction surveys.

What steps has your facility taken to reduce noise?

Patient Satisfaction Guide