Service Management Systems | Environmental Services

Outsourcing with SMS

Working Smart

Benefits of Outsourcing with SMS

These days, healthcare facilities are looking for ways to become more efficient without losing focus on their core mission of patient care. Dwindling resources and more stringent regulations are making it difficult for some facilities to maintain an effective in-house EVS department. That’s where we can help. With SMS, you don’t lose control of your EVS operations. You gain a strategic business partner dedicated to one thing: taking good care of you.

Outsourcing with SMS allows for the following benefits:

  • Increased patient satisfaction through patient-focused training and execution of EVS services.
  • Reduced EVS staff turnover rates.
  • Cost savings due to the transfer of recruiting, hiring and training expenses.
  • Specialized EVS programs geared specifically toward hospitals.
  • Standardized reports, universal training and company-wide service doctrines.
  • A site-dedicated EVS director to ensure productivity, customer service and contract compliance.

Contractual Options

Much like the way in which you approach your patients, we understand that one solution does not fit all. That’s why our services are customized to each facility’s requirements, both operationally and financially. All you have to do is decide which option works best for you. SMS offers a range of flexible and customizable options to match your hospital’s model and structure, including:

  • Full Service Conversion — Includes our management expertise, proprietary healthcare systems and programs, and the transfer of all relative risks to SMS, with all your employees joining the SMS payroll .
  • Management Only — Includes SMS management as well as programs and systems in which employees remain on your payroll.
  • Management with Attrition to Full Service — Attritted positions in your EVS department are filled with SMS employees, while current staff remain on hospital payroll.