Whatever it Takes

At Service Management Systems, we go beyond cleaning and maintenance, exceeding your expectations to ensure everything runs as smoothly as possible. We take care of you, so you can focus on what you do best: taking care of your customers.

Learn More

Build a Partnership Based on Trust

Founded in 1988, Service Management Systems specializes in providing full-service cleaning and maintenance programs to high-traffic, public facilities throughout the nation. We proudly service airports, educational facilities, hospitals, hotels, industrial properties, sports and entertainment venues and retail properties. Our services provide you with reduced costs, consistent service and a cleaner property. We hold ourselves to the highest quality standards and do “whatever it takes” to serve your property best – just ask any of the many customers we serve, a few of which are shown below.

Get Started

"It is because of the consistent and excellent service that I have chosen to work with Service Management Systems to handle housekeeping for the shopping centers that I am responsible for. Service Management Systems handles their work, leaving my time available to solve other problems. Each time that I re-bid their contract they remain the best value."

Norah Buikstra

General Manager
The Mall at Green Hills
- A Taubman Property

"SMS believes in their staff and promotes self-worth, self-learning, professional development, a clear understanding of their significance, and the respect that they should naturally get.

SMS values the relationship (with Greater Clark County Schools) as much as they do the dollars it takes (to provide their custodial service). I guarantee (SMS will provide) a cost-saving plan with management attentiveness to produce clean learning environments for your students."

Laura Hubinger

Chief Financial Officer
Greater Clark County Schools (IN)

"The local SMS team is well led by their Manager and Supervisors. The employees appear to have a positive attitude, strong work ethic and communicate well with the entire Airport team which consists of County Airport staff and numerous other tenant organizations.

SMS has over 20 years of airport experience and provides for quality leadership from the frontline Supervisors, to the Manager and Divisional Managers and Vice President. All levels are very responsive to our requests and phone calls. Visible cleaning makes a great impression on passengers and airport management. I also like the (OPS360) app that is used to notify SMS Management of an area within the Airport that needs attention and one can attach a photo of the area."

Mike Stenson


"On-site manager Dan Morse expertly manages his team in a sometimes-challenging outdoor environment; high traffic volume, several high-volume restaurants, and the mix of office, hotel, retail and F&B contribute to unique cleaning challenges at Bridge Street.

It is evident that Dan trains, coaches and motivates his team. He keeps them engaged and accountable for their work. Also, it must be noted that he keeps all equipment (including 2 pressure washers) in good working order, which is critical to the ongoing success of the program.

The regional manager is quick to respond and serves as a valuable resource."

Ryan Ginty