Blog Posts

Mixed-Use Entertainment District Cleaning and Facility Services

Mixed-Use Entertainment District Cleaning and Facility Services

Mixed-use entertainment districts are reshaping how professional sports venues operate. Across the country, teams are developing...

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Class A Office Building Cleaning and Facility Services

Class A Office Building Cleaning and Facility Services

Class A office buildings set the standard for today’s professional environments. These properties are designed to...

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The SMART System

The SMART System

At Service Management Systems, we believe excellent service should always be visible. The SMART System is...

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Holiday Crowds, Clean Spaces

Holiday Crowds, Clean Spaces

The holiday season brings a noticeable shift across airports and shopping centers as travelers take to...

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Bill Coakley’s Vision: The Foundation of Service Management Systems

Bill Coakley’s Vision: The Foundation of Service Management Systems

He wanted to create a place where people worked with purpose, took pride in their results,...

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5 Reasons Airports Should Outsource Their Janitorial and Maintenance Services

5 Reasons Airports Should Outsource Their Janitorial and Maintenance Services

From the first travelers lining up for early morning flights to the last passengers picking up...

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Back-to-School Ready

Back-to-School Ready

The first day of school sets the tone for the entire year. While teachers prepare lessons...

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Hiring for Heart: Building Strong Teams at SMS

Hiring for Heart: Building Strong Teams at SMS

At Service Management Systems (SMS), great service starts with the right people. But finding the right...

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From Daily Detail to All-Star Scale: SMS in Action at The Battery

From Daily Detail to All-Star Scale: SMS in Action at The Battery

The Battery Atlanta isn’t just a destination, it’s a dynamic hub of entertainment, culture, and community....

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Setting Teams Up to Thrive with SafePersonnel

Setting Teams Up to Thrive with SafePersonnel

Running a public facility is a complex operation. Whether you oversee a bustling airport, a convention...

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The Power of Maintenance: Keeping Public Facilities Safe, Functional, and Welcoming

The Power of Maintenance: Keeping Public Facilities Safe, Functional, and Welcoming

Regular maintenance is the cornerstone of safe, functional, and welcoming public facilities. Neglecting routine upkeep can...

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The Importance of Proper PPE

The Importance of Proper PPE

At Service Management Systems (SMS), ensuring a safe and healthy work environment is our top priority....

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The Benefits of Our Customer Support Center

The Benefits of Our Customer Support Center

When it comes to running a large public space, we at Service Management Systems understand that...

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Sustainability: It’s not just for the Environment

Sustainability: It’s not just for the Environment

Sustainable lifestyles and work procedures play a crucial role in preserving the health of our planet....

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Outsource your Janitorial & Maintenance to SMS

Outsource your Janitorial & Maintenance to SMS

There are a whole lot of puzzle pieces that must fit together effectively to ensure your...

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Beyond the Surface: The Science Behind Expert Floor Care

Beyond the Surface: The Science Behind Expert Floor Care

Who hasn’t seen a worker riding or pushing an auto scrubber inside a public facility and...

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Safety Matters!

Safety Matters!

Everyone benefits from a safe work environment. Although it’s a never-ending responsibility – don’t we all...

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Your Airport should be the gateway to a positive first impression

Your Airport should be the gateway to a positive first impression

At Service Management Systems (SMS), we believe your airport gate should actually be called a "gateway."...

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Preparedness begins with an Emergency Response Plan

Preparedness begins with an Emergency Response Plan

September is National Preparedness Month, and a great time to recognize the need to always be...

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Service Management Systems/ Perfection Group has a unique partnership with Greater Clark County Schools

Service Management Systems/ Perfection Group has a unique partnership with Greater Clark County Schools

If you have children, you would probably agree that most kids are inherently good, but cleaning...

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Quality Control: The Key to Keeping your Housekeeping Issues under Control

Quality Control: The Key to Keeping your Housekeeping Issues under Control

Quality Commercial Housekeeping is kind of like following a litter of Golden Retrievers pups around, trying...

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Clean for Improved Indoor Air Quality

Clean for Improved Indoor Air Quality

Your janitorial team has mops and cleaning supplies, works hard, and they smile when you pass...

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Why does a Clean School Matter?

Why does a Clean School Matter?

Most likely, you chose to become an educator because you want to make a difference in...

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3 Common Types of Qualitative Monitoring

3 Common Types of Qualitative Monitoring

With these level-II monitoring methods, we can appropriately target, document, and monitor all of our hospitals...

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